A NATURAL APPROACH TO HEALTH CARE

 

GET HEALTHY USING NATURAL THERAPIES!

FINANCIAL AND CANCELLATION POLICIES



We require a credit card on file to hold your scheduled appointments. 



Fees: All fees are for appointments and services only and do not include the cost of any supplements or laboratory testing. Please note that there are no refunds on services already received.



  • Payment is due in full at the time of service and/or purchase. We require a credit card on file to hold your scheduled appointments. For your convenience we accept cash, check, Visa and Mastercard. You are also responsible for any fees incurred, including but not limited to legal fees, collection agency fees, and any and all other expenses incurred in the collection of past due accounts.


  • Use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for services and lab tests; however, we cannot guarantee your HSA or FSA card issuer will approve the transaction. 


  • Eden For Health is a fee-for-service business and does not accept or submit insurance or Medicare claims or payments. Upon request, we will provide you with a statement showing your payment and a coded superbill that you may submit to your insurance company (not Medicare) for possible reimbursement at an out-of-network rate depending on your individual plan. We cannot and do not guarantee that your insurance company will reimburse you for your appointments.


  • The Practitioner orders a variety of labs, both conventional and specialty, based on patient need. Insurance may cover some labs that are ordered, depending on your individual plan, but if you choose to use your insurance rather than pay the lab company directly, we cannot guarantee what your insurance may cover or what your out-of-pocket costs may be. We recommend you contact your insurance company so you can have a good understanding of your lab benefits prior to completing any lab tests. If you have a high deductible health plan, we can use a discount lab provider to run blood tests at a fraction of the retail price. Most testing is also covered under Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA). 



Patient Portal Messages and Phone Calls: Patient portal messages and phone calls require the same time and expertise as scheduled visits and consultations, but do not take the place of office visits and consultations. 



  • Phone calls that cover new material, require new information, or take 10 minutes or more of the Practitioner's time, will be billed at the hourly rate of $150/hour (billable at 15-minute increments). 


  • For patient safety to ensure accurate assessment and recommendations, you will be asked to make an appointment if there is a new problem, or your questions or concerns are extensive.



Cancellation, Rescheduling late arrival, and Missed Appointment Policy: We require 24hours (one business day) advanced notice prior to any cancellations or changes of your scheduled appointments. 



  • For any cancellation or appointment changes  within 24 hours of your scheduled appointment and any missed appointments (no-shows), your credit card on file will be charged the full amount of the scheduled appointment. 


  • Please contact us by phone or patient portal for cancellation. Cancellations are only confirmed if you have received verbal or written confirmation from us via the patient portal or email. 


  • If you arrive late to your appointment, your appointment will end at the scheduled time and you will be charged for the full length of the originally scheduled appointment.



The administrative cost for filling out uncomplicated forms and sending Medical Records to you is $25. Please allow up to 30 business days after you have signed the medical release form to receive your records or forms.